FREQUENTLY ASKED QUESTIONS

DERMAPLANING

This technique is safely performed using a specialized surgical instrument and disposable blades designed specifically for dermaplaning. Once the skin is properly prepped, the technician holds the skin taut and gently scrapes the skin with the blade held at a 45 degree angle. This removes both the vellus hair and the top layer of dead skin cells.

Dermaplaning is extremely safe when performed by a professionally trained aesthetician utilizing DermaplanePro tools and techniques.

That is going to depend on your state. Each state has different rules as to what an aesthetician can and cannot do. Each state’s guidelines depend on how your facility is set up, whether or not you work under a medical director and to what extent.
Your answer to that question is with your professional liability insurance company. They will give you specific answers and guidelines as to what you can and cannot do. We refer you to your insurance liability carrier to protect you and your license.
Once you find out your guidelines and you want to sign up for a Certification Course or order products, you can visit out website or call us 775-507-4466.
That depends on your market so there is no one-price-fits-all answer. Think of it this way: Clients love the treatment so your rebooking rate will increase since they’ll need dermaplaning every 4 weeks. Also, your cost per treatment is low.
The Deluxe ProStart Kit has enough supplies for 25 treatments. At $95 per treatment, your revenue will be $2,375. Your investment is only $425 to complete your training and get your Certificate. When you reorder blades they are only about $2 each and sold in packages of 25, 50 or 100 making this a very affordable treatment without a lot of expensive inventory.

Our NEW Marketing Essential4 Package is designed to help you build your brand while you market your dermaplaning services to new and existing clients. Each item is fully customizable with your logo and contact information.

No, this is physiologically impossible. The soft, fine vellus hair will grow back slowly – usually in about 4 weeks.
(There are two types of hair that grow on our bodies: Vellus hair is the thin, fine, soft hair that typically covers the entire body. Terminal hair is the course hair that grows on the head, face in men, underarms, legs and pubic areas.)
Dermaplaning, waxing, tweezing or any other depilatory form of hair removal cannot alter the type of hair grown in any given area.

Yes, excessive scraping, nicks and cuts can cause bleeding. That is why it is very important to have professional training using the correct tools and have hands-on practice before performing this treatment on clients. If you are a client, please click on our Find A Provider page to find a qualified practitioner in your area.

Dermaplaning is performed on the face, under the chin and sides of the neck. Dermaplaning should not be done on the eyelids or chest. Sometimes, technicians who are still learning practice on forearms and legs as the skin is tougher in these areas.

Dermaplaning can be performed every 3 to 4 weeks. Treating the skin in this manner actually removes about 2 to 3 weeks worth of dead skin cells. The technician should allow the skin to complete its normal skin cycle of approximately 21-30 days before repeating the treatment.

Yes. Dermaplaning is an excellent way to prepare the skin for a chemical peel.

No. When dermaplaning is performed as a prep for a chemical peel the visible exfoliation that the client sees will be as a result of the peel used in the treatment.

All skin types I-VI can benefit from dermaplaning. This is a great treatment for Global skin types IV-VI. Darker skin tones actually have more layers of skin, so with aging, the skin tends to sag rather than wrinkle. Dermaplaning removes these extra layers of skin, helps correct pigmentation concerns and provides a more youthful and healthy glow.
Typically clients over 35 are the best candidates and will return for regular treatments. It is highly addictive! Men can be dermaplaned on non-beard areas only but usually prefer microdermabrasion.

Clients with active acne outbreaks or cold sores should not be treated until lesions are healed. Dermaplaning is great for diminishing acne scars but should not be performed during active outbreaks. Clients with bleeding disorders or difficulty clotting should not be treated. Clients with diabetes not under control by diet or medication should not be treated. Clients undergoing cancer treatment should also not be treated.

No, that’s one of the benefits. The skin instantly has a healthier glow and feels amazingly soft, plus makeup glides on effortlessly for a flawless finish. This is a must have procedure before an important social event or television appearance.

Please follow our page Find a Provider under the Home page. We’re always adding new Providers so if you don’t see someone today – be sure to check back.

CERTIFICATION CLASSES

Taking a Certification Course is the best way to learn and with time, master dermaplaning. You can’t learn from just watching a video or having a friend show you how she does it. There’s a lot more to it than that. We have developed a two-part training program that provides everything you need to be successful in a very short time, including supplies, forms, protocols, combination treatments, etc.

The Certification Course is the only upfront cost to getting started. The Course is $425 and includes all of the education, hands-on experience, tools and supplies you’ll need to get certified and complete your first 25 treatments.

Visit the Certification Class page to find a provider near you.

We have training locations in many cities throughout the United States and Puerto Rico. We are also in Canada, Australia, New Zealand, United Kingdom, the Netherlands and South Africa.

SHIPPING INFORMATION

We typically ship orders via USPS Priority Mail. If you would like to use a different carrier, we can accommodate this upon request. Please allow 24 hours processing time for all orders.

Shipping is free for orders over $200, this does not apply to international orders and must be shipped via USPS.

Tracking information will be sent to the email provided at the time the order is processed.

Yes, we ship internationally. We do not ship internationally to countries where we have distributors. Please visit the Provider page for international distributor contact information.

Receipt of International orders takes longer, due to delays inCcustoms. Orders that are shipped to countries outside the United States may be subject to import taxes, customs tariffs, and fees levied by the destination country or the shipping company. These charges are the customer’s responsibility. We have no control over these charges and are unable to estimate them. Tariffs and taxes are neither collected nor included in your price calculation at the time of your order; for an estimate of these fees, which vary by region, contact the customs office in your area.

Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. DermaplanePro, Inc. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.

Orders typically will arrive 2-3 business days from the day they are shipped.

This can be delayed for various reasons, including inclement weather and holidays. Our office is closed on major holidays. We cannot ship on federal holidays due to USPS closure.

ANY CLAIMS FOR SHORTAGES OR GOODS DAMAGED IN TRANSIT MUST BE MADE WITHIN 3 BUSINESS DAYS OF SHIPMENT ARRIVAL.

If an incorrect or incomplete address is provided to DermaplanePro, the customer will be responsible for additional shipping fees for (1) re-directing the package through the shipping company, or (2) if the package is returned to DermaplanePro and needs to be re-shipped. We are NOT responsible if a package is returned to us as “UNDELIVERABLE” – the customer is responsible for additional shipping cost to re-ship the order.

If you have questions, please call for assistance 775-507-4466, Monday –Friday from 8:00 a.m. to 5:00 p.m. (Pacific Time).

PAYMENT INFORMATION

Payment when ordering online can be by credit and debit card or via PayPal.

ORDERS AND RETURNS

You can return or exchange after 60 days of placing an order for a refund.

Downloadables and Trainings are NON-REFUNDABLE. Please read product descriptions carefully.

We work with a variety of manufacturers. While we do our best to provide only the finest, medical grade products, there are occasions where products do not meet our standards. If you feel you have received a below standard product, please contact us immediately so we may remedy the matter as soon as possible. If returning blades that are thought to be sub-standard, please have the lot number ready to provide to us. We will include a return label with your replacement product and will require you to send us back all unused product. Exchanges must be secured with a credit or debit card on file, to ensure we receive the product back. DermaplanePro will ship the same as the original method of shipping.

If you would like to arrange for a return or exchange, please call for assistance 775-507-4466, Monday – Friday from 8:00 a.m. to 5:00 p.m. (Pacific Time). Please have the following information ready: order number, order date, name on the order, and quantity of product coming back to us.

If the product(s) being exchanged has not been received by DermaplanePro within 30 days of sending the replacement product(s), the credit/debit card on file will be charged for the amount of the product sent and the shipping cost for that product.
No refunds will be given for sample sized items that are opened.
Refunds will not be given for liquid products that have been opened, with the exception of manufacturer defect or shipping damage.

Please call for assistance 775-507-4466, Monday – Friday from 8:00 a.m. to 5:00 p.m. (Pacific Time).

ANY UNANSWERED QUESTIONS?

ANY UNANSWERED QUESTIONS?