FREQUENTLY ASKED QUESTIONS
DERMAPLANING
This technique is safely performed using a specialized surgical instrument and disposable blades designed specifically for dermaplaning. Once the skin is properly prepped, the technician holds the skin taut and gently scrapes the skin with the blade held at a 45 degree angle. This removes both the vellus hair and the top layer of dead skin cells.
Dermaplaning is extremely safe when performed by a professionally trained aesthetician utilizing DermaplanePro tools and techniques.
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Yes, excessive scraping, nicks and cuts can cause bleeding. That is why it is very important to have professional training using the correct tools and have hands-on practice before performing this treatment on clients. If you are a client, please click on our Find A Provider page to find a qualified practitioner in your area.
Dermaplaning is performed on the face, under the chin and sides of the neck. Dermaplaning should not be done on the eyelids or chest. Sometimes, technicians who are still learning practice on forearms and legs as the skin is tougher in these areas.
Dermaplaning can be performed every 3 to 4 weeks. Treating the skin in this manner actually removes about 2 to 3 weeks worth of dead skin cells. The technician should allow the skin to complete its normal skin cycle of approximately 21-30 days before repeating the treatment.
Yes. Dermaplaning is an excellent way to prepare the skin for a chemical peel.
No. When dermaplaning is performed as a prep for a chemical peel the visible exfoliation that the client sees will be as a result of the peel used in the treatment.
Clients with active acne outbreaks or cold sores should not be treated until lesions are healed. Dermaplaning is great for diminishing acne scars but should not be performed during active outbreaks. Clients with bleeding disorders or difficulty clotting should not be treated. Clients with diabetes not under control by diet or medication should not be treated. Clients undergoing cancer treatment should also not be treated.
No, that’s one of the benefits. The skin instantly has a healthier glow and feels amazingly soft, plus makeup glides on effortlessly for a flawless finish. This is a must have procedure before an important social event or television appearance.
Please follow our page Find a Provider under the Home page. We’re always adding new Providers so if you don’t see someone today – be sure to check back.
CERTIFICATION CLASSES
Taking a Certification Course is the best way to learn and with time, master dermaplaning. You can’t learn from just watching a video or having a friend show you how she does it. There’s a lot more to it than that. We have developed a two-part training program that provides everything you need to be successful in a very short time, including supplies, forms, protocols, combination treatments, etc.
The Certification Course is the only upfront cost to getting started. The Course is $425 and includes all of the education, hands-on experience, tools and supplies you’ll need to get certified and complete your first 25 treatments.
Visit the Certification Class page to find a provider near you.
We have training locations in many cities throughout the United States and Puerto Rico. We are also in Canada, Australia, New Zealand, United Kingdom, the Netherlands and South Africa.
SHIPPING INFORMATION
We typically ship orders via USPS Priority Mail. If you would like to use a different carrier, we can accommodate this upon request. Please allow 24 hours processing time for all orders.
Shipping is free for orders over $200, this does not apply to international orders and must be shipped via USPS.
Tracking information will be sent to the email provided at the time the order is processed.
Yes, we ship internationally. We do not ship internationally to countries where we have distributors. Please visit the Provider page for international distributor contact information.
Receipt of International orders takes longer, due to delays inCcustoms. Orders that are shipped to countries outside the United States may be subject to import taxes, customs tariffs, and fees levied by the destination country or the shipping company. These charges are the customer’s responsibility. We have no control over these charges and are unable to estimate them. Tariffs and taxes are neither collected nor included in your price calculation at the time of your order; for an estimate of these fees, which vary by region, contact the customs office in your area.
Shipping laws are different in each country. It is your responsibility to check with your Customs office to verify whether the country to which you are shipping permits the shipment of your products. DermaplanePro, Inc. is not responsible for any direct, indirect, punitive, or consequential damages that arise from improper international shipping practices.
Orders typically will arrive 2-3 business days from the day they are shipped.
This can be delayed for various reasons, including inclement weather and holidays. Our office is closed on major holidays. We cannot ship on federal holidays due to USPS closure.
ANY CLAIMS FOR SHORTAGES OR GOODS DAMAGED IN TRANSIT MUST BE MADE WITHIN 3 BUSINESS DAYS OF SHIPMENT ARRIVAL.
If an incorrect or incomplete address is provided to DermaplanePro, the customer will be responsible for additional shipping fees for (1) re-directing the package through the shipping company, or (2) if the package is returned to DermaplanePro and needs to be re-shipped. We are NOT responsible if a package is returned to us as “UNDELIVERABLE” – the customer is responsible for additional shipping cost to re-ship the order.
If you have questions, please call for assistance 775-507-4466, Monday –Friday from 8:00 a.m. to 5:00 p.m. (Pacific Time).
PAYMENT INFORMATION
Payment when ordering online can be by credit and debit card or via PayPal.
ORDERS AND RETURNS
Please call for assistance 775-507-4466, Monday – Friday from 8:00 a.m. to 5:00 p.m. (Pacific Time).